Drop Off Work
One of many ways OATA satisfies the need for easy, stress-free title processing is with drop-off processing. This type of processing allows dealers to gather paperwork and leave it with us, then pick it up at a time that’s convenient for them. Dealers can get ahead of processing tasks and ensure processing work gets done without waiting in line at the local tag office.
Get Live Updates
This especially helps new business owners who don’t have the manpower to send staff members to the tag office or the time to spend waiting in line. While their work is being processed, dealers can get live updates on the status of their work through our real-time tracking portal. This portal allows them to keep tabs on the status of their work and see which stage of the process they are currently in.
Stay Informed with Transparent Communication
This new addition to our procedures allows for open communication with every dealer, no matter where they are. This helps us maintain our standards for customer service and provides a sense of urgency for quickly getting paperwork processed and back to dealers.
Focus on Your Business
Dealers can focus on day-to-day business while we process their work. Once it’s completed, we contact dealers to come pick up their paperwork and proceed with the payment process. If we discover mistakes or missing information, we contact the dealer, giving them the opportunity to keep their spot in line. Most tag offices don’t make time for this type of follow up. That’s just one of many things that makes OATA different.
