I Need Clerking
At OATA, we understand that not all dealerships are equipped with the resources to fill out mounds of comprehensive paperwork for each sale that occurs. That’s why we offer comprehensive clerking services — so dealers can get back to doing what they do best.
We take pride in our clerking team. Many of our experienced clerks are bilingual, so we can help everyone who needs our services. Our staff members have one objective: process work for the customer while making sure paperwork is compliant and not missing information.
What Makes Our Clerking Unique
Our clerks make sure every customer is compliant with state laws. Some of Alabama’s processes are unique to the state, but the clerking job remains the same. While work is processed, customers can ask questions or voice concerns to the clerk(s) assigned to them. Aside from Titling, our clerks register cars, remove and add liens, and handle many other procedures that dealers need access to in order to be successful.
Fast and Reliable Clerking
All of our clerking work is done in an instant. When working with our team, dealers experience fast and reliable clerking. At most, dealers need to wait in a short line. We make sure every customer is satisfied with their work and that it complies with state laws and regulations.
High Standards of Work
Clerks are not obligated to file paperwork that’s not in compliance. However, the clerks at OATA have high standards. They won’t process incomplete work, and they give dealers the opportunity to correct paperwork and get it processed. We’ve established many great dealer relationships by refining this process.
Our Responsibilities
• Complete and submit to the appropriate agency the customary requisite paperwork to ensure accurate processing of your title and registration
• Return all original documents and receipt of submission to you
• Provide a tracking system for the transactions
• Provide you with telephone access to a knowledgeable clerk from 7am to 4pm, 5 business days per week for title, tag, or registration related questions
• Provide to you each Monday a summary of the finalized transaction from the previous week to be drafted on Wednesday
Your Responsibilities
• Gather the original documents from the consumer
• Provide us with original documents separated by transaction
• Provide us dedicated login credentials for your preferred EFS or electronic processing vendor
• Remit to us no later than 5 days after receiving invoice payment in full
• Provide us with a completed ACH form for weekly drafts
Clerking Fees and Billing Information for Alabama Dealers
OATA will charge the following: $29 per transaction
You will be billed on Monday for the week processed the previous Monday through Friday. If you are set up on ACH, we will draft from your account on Wednesday.
Monday-Friday Work processed
Monday Receive Itemized receipt with grand total due
Wednesday ACH Draft from your account
Service Level
We will submit accurate and complete required documentation to the appropriate government agency no later than 3 days after receipt of documents. If transactions are submitted outside of the 3 day period you will receive a 50% discount on the OATA fees for those transactions.
